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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Trina Mendez

January 8, 2025

5  out of  5
rating by Trina Mendez
"Very efficient and personable agents. Kathya was awesome"
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Renee Flores

January 7, 2025

5  out of  5
rating by Renee Flores
"1,2,3 Switch! Our experience with State Farm Insurance Agent, (K.Gonzalez) was unmatched. Not only was she professional and kind, but was also very informative. She answered all the questions and concerns we had. Wish there were more agents out there with a great personality like her… -Renee"
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Arturo Flores

January 7, 2025

5  out of  5
rating by Arturo Flores
"Outstanding, very informative, and very detailed. They beat the competition out there. Thank you !!!!"
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Tam Garcia

December 22, 2024

5  out of  5
rating by Tam Garcia
"I had a great experience working with Karen. She was very helpful in providing a quote and quickly found an option that met my needs. Her communication skills are excellent, and she responded promptly whenever I had a question. Highly recommend her for her professionalism and efficiency!"
We responded:
"Thank you, Tam, for sharing your positive experience! I'm glad to hear that Karen was able to assist you effectively and provide a quote that suited your needs. Her prompt responses and excellent communication are truly appreciated. If you have any further questions or need assistance in the future, feel free to reach out to our office."
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Brianna bautista

December 20, 2024

5  out of  5
rating by Brianna bautista
"Kathya was super sweet and helpful!"
We responded:
"Thank you, Brianna! I'm happy to hear that Kathya was able to assist you in such a sweet and helpful manner. Our team is always here to support you with any needs you may have. Feel free to reach out anytime!"
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Cesar Castillo

December 18, 2024

5  out of  5
rating by Cesar Castillo
"customer service is amazing at this place. They have great communication skills Mayra was able to help me with all my needs. Will recommend to all my friends ."
We responded:
"Thank you, Cesar! I'm glad to hear that you had such a positive experience with our team. Mayra is truly dedicated to helping our customers, and it's wonderful to know she met all your needs. We appreciate your recommendation and are here for any future assistance you might need!"
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Brittany Alaniz

December 16, 2024

5  out of  5
rating by Brittany Alaniz
"Amazing customer service & the best communication with an agent I’ve ever had. Kathya Gonzalez made sure to work with me regarding my schedule. She accommodated my time by texting with me & quickly providing any quotes I requested. I truly appreciated her professionalism."
We responded:
"Thank you, Brittany, for your wonderful feedback! I'm glad to hear that Kathya was able to accommodate your schedule and provide the quotes you needed promptly. Her dedication to professionalism and excellent communication is something we truly value in our office. If you have any future questions or need further assistance, please feel free to reach out. We're here to help!"
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Kayla

December 12, 2024

5  out of  5
rating by Kayla
"Super easy and accessible! Would recommend!"
We responded:
"Thank you, Kayla! I'm glad you found our service easy and accessible. We truly appreciate your recommendation. If you ever need assistance in the future, feel free to reach out. We're here to help!"
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Karla Martinez

December 9, 2024

5  out of  5
rating by Karla Martinez
"Great customer service! Got my Auto policy with Kathya Gonzalez!"
We responded:
"Karla, thank you for your wonderful review! I'm glad to hear that Kathya provided you with excellent customer service while setting up your auto policy. We appreciate your trust in our team and are here for any future needs or questions you may have."
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Jennifer Chilaka

December 5, 2024

5  out of  5
rating by Jennifer Chilaka
"My husband and I called in search of auto insurance and met with a friendly and efficient representative! She answered all our questions and husband and I were set up with our new policy in less than 30 minutes! Definitely would recommend to family and friends! Thanks for your pleasant service."
We responded:
"Jennifer, thank you for your wonderful review! I'm glad our representative could assist you and your husband efficiently. It's great to know you found our service pleasant and quick. We appreciate your recommendation and look forward to helping you with any future needs!"
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Sydney Green

November 26, 2024

5  out of  5
rating by Sydney Green
"I stopped in to ask a few questions about my car insurance and spoke with Kathya. She was incredibly helpful, quick, and personable. Something that normally feels like a chore (setting up insurance) ended up being simple and surprisingly enjoyable. I like State Farm already, but she’s the best person I’ve talked to so far!"
We responded:
"Sydney, thank you for sharing your experience! I'm glad Kathya could assist you with your insurance questions and make the process enjoyable. It's wonderful to know that her helpful and personable approach made a difference. We appreciate your kind words and look forward to assisting you with any future needs!"
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Jorge Trevino

November 4, 2024

5  out of  5
rating by Jorge Trevino
"I appreciate the swift and professional services provided by Gabriela and Kathya and the rest of the team. I appreciate all the dedication in finding the appropriate policies for me. Furthermore, I am proud to support a local business! I can’t thank you all enough ! Have a great day and I hope more people reach out to you and your team for assistance with their insurance needs."
We responded:
"Jorge, thank you for your kind words! I'm glad to hear that you appreciated the swift and professional service from Kathya and the rest of our team. We're dedicated to finding the right policies for our customers, and it's wonderful to know that our efforts made a difference for you. Supporting local businesses is something we truly value, and your support means a lot to us. If you ever need further assistance, don't hesitate to reach out. Have a fantastic day! - Gabriela Guerra - State Farm Insurance Agent, Mcallen, TX"
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Luis Villarreal

October 31, 2024

5  out of  5
rating by Luis Villarreal
"Karen reached out with a potential quote and man was is a pleasant and easy experience. I felt taken care of and had no issues at all! Thank you Karen 🙌🏼"
We responded:
"Thank you, Luis! I'm glad to hear that Karen made the process pleasant and easy for you. We appreciate your feedback and are always here to help with any future needs. - Gabriela Guerra - State Farm Insurance Agent, Mcallen, TX"
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Aaron Guerra

October 30, 2024

5  out of  5
rating by Aaron Guerra
"Karen was very helpful and experienced . Insurance process was fast and smooth. I most definitely recommend."
We responded:
"Aaron, thank you for your kind words! I'm glad to hear that Karen provided such helpful and experienced service, making the insurance process fast and smooth for you. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out anytime. - Gabriela Guerra - State Farm Insurance Agent, Mcallen, TX"
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Pablo Herrera Jr.

October 30, 2024

5  out of  5
rating by Pablo Herrera Jr.
"Kathya is the best! With all of your insurance needs this is by far the best State Farm branch there is and it’s all thanks to Kathya! Thank you for the help and for making the process quick and easy!"
We responded:
"Thank you, Pablo! We're so glad to hear that Kathya made your experience quick and easy. Your kind words about our branch mean a lot to us. If you ever need further assistance, don't hesitate to reach out. - Gabriela Guerra - State Farm Insurance Agent, Mcallen, TX"
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Laura Sanchez

October 30, 2024

5  out of  5
rating by Laura Sanchez
"I recently got my first car and my mom added me to her insurance with Gabriela Guerra Insurance. I’m very pleased with my car policy quote that Karen provided for me since it was my first time doing this! Very much recommend it! Karen explained everything well, very good service!"
We responded:
"Laura, thank you for sharing your experience! I'm glad Karen could assist you with your first auto policy quote and make the process smooth and understandable. We appreciate your recommendation and are happy to have provided you with good service. If you have any questions or need further assistance, feel free to reach out. - Gabriela Guerra - State Farm Insurance Agent, Mcallen, TX"
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abi aviles

October 30, 2024

5  out of  5
rating by abi aviles
"Great service! ✨"
We responded:
"Thank you, Abi! We're glad you enjoyed our service. Your feedback means a lot to us. If you need anything in the future, we're here to help. - Gabriela Guerra - State Farm Insurance Agent, Mcallen, TX"
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Maritza Heinaman

October 30, 2024

5  out of  5
rating by Maritza Heinaman
"Karen provided me with exceptional service and made my grouling task of shopping for insurances so much more enjoyable. Her expertise and great personality swayed me to want to switch over. Thanks Karen 😊"
We responded:
"Karen is truly an asset to our team, and I'm glad she could make your insurance shopping experience enjoyable. Her expertise and personality are indeed remarkable. Thank you for choosing us, Maritza! If you need any further assistance, we're here to help. 😊 - Gabriela Guerra - State Farm Insurance Agent, Mcallen, TX"
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Danny Ramirez

October 26, 2024

5  out of  5
rating by Danny Ramirez
"Great customer service, very attentive highly recommend this spot!"
We responded:
"Danny, thank you for your wonderful review! I'm glad you found our customer service attentive. Your recommendation means a lot to us. If you ever need anything else, we're here to help. - Gabriela Guerra - State Farm Insurance Agent, Mcallen, TX"
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Christopher. Robin

October 11, 2024

5  out of  5
rating by Christopher. Robin
"Not all Karen’s are bad I spoke with Karen she was super helpful answering all my questions and helped me with the hole process easy stress free super Satisfied with her customer service"
We responded:
"Christopher, thank you for your wonderful review! I'm glad Karen could assist you and make the process easy and stress-free. Your satisfaction with our customer service means a lot to us. If you have any further questions or need assistance in the future, we're here to help! - Gabriela Guerra - State Farm Insurance Agent, Mcallen, TX"
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Edwards Journey

October 10, 2024

5  out of  5
rating by Edwards Journey
"Recently switched over to State Farm because Katya showed me how she could actually increase my coverages while at the same time dropping my monthly payments saving me a ton on money on my auto insurance. She was very sweet and took the time to carefully explain everything. I’m glad I made the switch !"
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Janie Garza

September 30, 2024

5  out of  5
rating by Janie Garza
"Had a great experience with Katya from State Farm. Very knowledgeable and has alot of patience in explaining every question you ask."
We responded:
"Thank you, Janie, for sharing your positive experience with Katya! I'm glad to hear she was able to provide knowledgeable and patient assistance. We appreciate your feedback and are here for any future questions or needs you may have. - Gabriela Guerra - State Farm Insurance Agent, Mcallen, TX"
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Omar Garza

September 24, 2024

5  out of  5
rating by Omar Garza
"Great group of people at this Agency.. Karen was extremely helpful as I transitioned over to my new policy answering all of my questions. Hassle free! 💯💯"
We responded:
"Omar, thank you for your fantastic review! I'm glad Karen could assist you smoothly during your policy transition and answer all your questions. We strive to make the process hassle-free for our clients. If you need any further assistance, our office is here to help. - Gabriela Guerra - State Farm Insurance Agent, Mcallen, TX"
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alejandra arredondo

September 20, 2024

5  out of  5
rating by alejandra arredondo
"Great customer service !! MAYRA helped me with my home and auto insurance !! She’s awesome !! I Definelty recommend her for your insurance needs. Which more insurance agents were like her ❤️"
We responded:
"Thank you, Alejandra! I'm glad to hear that Mayra was able to assist you with your home and auto insurance needs. We appreciate your recommendation and are grateful to have Mayra on our team. If you need any further assistance, feel free to reach out. - Gabriela Guerra - State Farm Insurance Agent, Mcallen, TX"
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Dez Lynn

September 16, 2024

5  out of  5
rating by Dez Lynn
"The service here is great! I always try and ask for Karen, she always goes above and beyond for me. Her willingness to help me in any way she can is greatly appreciated! Thank you! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you, Dez! I'm glad you had such a positive experience with our service. Karen is indeed a valuable part of our team, and we're grateful for her dedication to helping our clients. Your appreciation means a lot to us. If you need any further assistance, we're always here to help. - Gabriela Guerra - State Farm Insurance Agent, Mcallen, TX"